Profile
Priya combines clinical operations internship experience, volunteer program leadership, and public health coursework to improve service delivery for patients and staff. She is seeking healthcare operations and program coordination roles where she can turn complex workflows into systems that actually serve people well.
Experience
Summer 2025
Grady Health System
Coordinated appointment flow analysis across two outpatient service lines and identified scheduling bottlenecks contributing to a 22-minute average wait time increase. Presented findings to a three-person operations team.
2024 – 2025
Emory Student Health Alliance
Managed 28 volunteers across weekly community health events, created onboarding materials and a shift-readiness checklist that reduced no-show rates by 31%. Served as primary point of contact for community partner organizations.
Spring 2024
Georgia State School of Public Health
Supported survey data cleaning and literature review for a patient access study. Co-authored a findings brief used in a Medicaid outreach planning session attended by three county health departments.
Projects
↑ 5 barriers documented
Translated patient survey findings into a clear operations brief and reporting dashboard used in a service-line review. Identified five recurring access barriers and proposed workflow changes to address each.
↑ 28 volunteers onboarded
Designed a repeatable onboarding process including a role guide, training checklist, and shift-readiness brief. Cut average onboarding time from three sessions to one and reduced coordinator follow-up by 60%.
↑ 3 counties reached
Co-authored a policy brief synthesizing survey data from 140 respondents on Medicaid enrollment barriers. Presented findings to county health officials; brief was incorporated into a statewide outreach planning document.
↑ 22% faster scheduling
Mapped appointment flow across two outpatient clinics, identified three root-cause bottlenecks, and produced an operations brief with actionable recommendations adopted by the clinic's administrative team.
"Priya is organized, thoughtful, and exceptionally good at turning feedback into action. She identified scheduling issues our team had missed for months and presented solutions the same week."
Sandra Okonkwo, Clinic Operations Manager · Grady Health System
Education
Georgia State University
Health Administration concentration · Honors Program · Expected May 2026 · 3.82 GPA
Get in touch
Seeking healthcare operations and program coordination roles.
Especially interested in health systems, public health organizations, and mission-driven nonprofits where operations work directly supports patient or community outcomes.